Friday, February 15, 2013

Sage - Carrion Relationship Management

(Carving off Rotten Meat?)

(Couldn't Rationalize Marketing?)

Ah, the fun we can have with the news that Sage Group is selling off certain of its older CRM acquisitions, notably ACT! and SalesLogix (no exclamation point) to a former Sage development partner called Swiftpage.

Swiftpage, which does "white label marketing services," is financing the acquisition with a slug of capital from - you guessed it - a private equity firm, Accel-KKR.

All kidding aside, the press release doesn't say how much capital - but the 451 Group is reporting "250 employees are expected to join Swiftpage."  That's a lotta headcount.  Good on 'em, I guess.

UPDATE: Leonard Klie at Destination CRM puts the pricetag for these two, plus a CRM suite for nonprofits, at $101.2 million.  Four additional "non-core" products are also getting the heave-ho across the pond:  "In Europe, Sage will sell its C&I, ATL, Automotive, and Aytos product lines to Argos Soditic, a private equity firm based in Paris, for roughly $44 million."

The Destination CRM piece also includes quotes from Sage execs about how they're focusing on their core CRM product, just not these CRM products.  Makes you wonder about the long-term viability of the rollup model, doesn't it?  Will Infor, Epicor, or Aptean follow suit?

Thursday, February 14, 2013

Fused to the Graveyard

Antone Gonsalves over at Readwrite has a good writeup of a new Forrester report on Oracle.  Apparently, its acquired customers from JD Edwards, Peoplesoft, Siebel, etc., aren't lining up to spend more money and take more risk on upgrading to the new Fusion Apps:

Forrester's numbers are sobering. The survey of Oracle clients found 65% had no plans to move to Fusion Applications and another 24% were on the fence.

Dang, an 11% success rate.  Well, at least the customers are happy with the value they're getting from their beloved vendor.  Oh, wait:

Making matters worse, Oracle is in danger of losing business from some of its customers. Forrester found 29% of the companies it polled were planning to move to another vendor's SaaS product or packaged application. The main reasons for their unhappiness with Oracle were high licensing costs, high maintenance costs and difficulty in upgrading.

What to do, if you're Oracle?  Keep buying.